Terms & Conditions


At the time of reservation: 30% of the total services cost
30 days before services: 50% of the total services cost
10 days before services: 20% of the total services cost


Written notice of cancellation must be received by email within the time periods described below, and cancellation fees are applicable as follows:

45 days or more before departure: 10% of the package cost
44 to 30 days before departure: 25% of the package cost
30 to 15 days before departure: 50% of the package cost
15 days or less and en-route: 100% of the package cost


Provided services include planning, handling and operational charges will be applied according to each case, such as last-minute requests, etc.


MYTOUREC or its suppliers will do its best to operate the proposed itineraries, but many aspects of the program are outside of our control. We reserve the right to make alterations to the proposed itinerary and services. The right is reserved to substitute venues indicated in the proposed program if we consider it to be necessary. A departure will be cancelled in the case of force majeure, major events, political or natural that adversely affect international travel patterns, events that endanger travelers or circumstances beyond our control. Should a program be cancelled, we will inform you as soon as possible about the cancellation by email. MYTOUREC or its suppliers are not responsible for additional expenses that may occur because of the cancellation. Refund of traveler’s trip deposit/or full payment is the limit of MYTOUREC or its supplier’s liability in such event.


The customer is responsible for obtaining any travel documents and / or verifying entry requirements necessary for each country of travel/or transit on your selected itinerary. Country entry laws differ with respect to each traveler’s citizenship. MYTOUREC will not obtain personal travel documents for customers or assume responsibilities for notice of countries’ current requirements. The customer is required to obtain his/her necessary travel documents.


As of February 16th, 2023, the Ecuadorian government has adjusted the rules for entering the country.

  1. Passengers are no longer required to fill out the Health Declaration form before or upon arrival.
  2. Only passengers with the following symptoms should do so: high fever, cough, general malaise, loss of smell or taste, or skin rashes. The form can be completed online (https://declaracionsalud-viajero.msp.gob.ec/ ) or on arrival on paper.

As a reminder, it is not necessary to present a vaccination certificate, or any COVID-19 test certificate to enter Ecuador.

In addition, the use of face masks is no longer mandatory anywhere in Ecuador, except in hospitals and medical centers. We recommend that guests wear masks when using transportation services such as vehicles or airplanes.

Mytourec will make reasonable efforts to accommodate the special needs of its travelers; please inform us of any physical disabilities or limitations when you make a booking.

Finally, the Ecuadorian Government requires that all foreign visitors who come to Ecuador have a private or public health insurance.

Regarding Yellow Fever International Vaccination Certificate:

  • Vaccination against yellow fever is recommended for all travelers (national and international) who include in their travel itinerary the provinces of the Ecuadorian Amazon that are considered endemic to this disease (Napo, Pastaza, Orellana, Sucumbíos, Zamora Chinchipe, and Morona Santiago). Consider that the vaccination must be done 10 days before the transfer to these provinces.
  • The application guidelines of the International Yellow fever Vaccination Certificate and the corresponding epidemiological surveillance are addressed to all travelers, regardless of their immigration / administrative status (diplomatic, refugee, repatriated, among others).
  • Those visitors who travel from Brazil and arrive in Ecuador to transfer to another flight bound for Ecuador, will not be requested the International Certificate of Vaccination of yellow fever, while they remain inside the airport.
  • If a traveler commences a trip in a country without a yellow fever active outbreak, stops in Brazil and stays less than 12 hours in that country, they will not be asked for the International Vaccination Certificate to enter Ecuador.
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